Many of our clients retain us to undertake regular audits of their catering facilities across a national portfolio. We devised an approach to promote competitive behaviours from on-site teams, and deliver ongoing attention and improvement for the client organisation management teams. And so, our annual catering audit awards were born and BaxterStorey were victorious in 2022.
We undertake around 40 catering audits each year. We collate scores and learnings to ensure high standards of service are maintained and changes can be implemented for continuous improvement. We review the results and award teams for both highest marks and biggest improvements. This year’s BaxterStorey winners were delighted with their Dining Out voucher prizes!
Darren Gilbertson, Accounts Director. BaxterStorey had this to say about the team’s success,
“Achieving the awards of best site and most improved site is a testament to the hard work and effort of our teams who have worked hard to deliver for our customers across the past year ensuring that fresh food, coffee and customer service is at the heart of everything we do.“