Wow, what a year 2016 has been. Who would have predicted when we celebrated our 1st birthday in February that we’d end the year discussing negotiations for Brexit and Donald Trump’s impending Presidency? To say it’s been surprising is an understatement, but we’ve had plenty of more positive news within Thread!
In addition to being retained by all of 2015’s clients, we were commissioned in the Spring by two major new clients; one in the real estate sector and the other in Higher Education, both of whom have benefitted from unprecedented (by them) cost savings as a result of strategic reviews of their kitchen/front of house facilities and catering contract provision. We have managed one of the largest procurement projects in the Facilities Management sector, including a new contract for a utilities company worth £6 million per year for five years. We’ve also supported a client in the leisure sector tendering for an external contract for the very first time; guiding them through a major procurement process against global competition to reach the final stage of the process. This project delivered a strategic re-positioning and evolution of their brand and values as well as strategic planning and advice during each stage of their response.
We’ve had a new recruit join us – Jayne Gillitt – as our project coordinator, responsible for the coordination of all our KPI monitoring and collation and evaluation of in-house quality audits for one of our major clients.
On top of all that, we have managed to squeeze in 35 of our own quality audits across the country for a variety of clients and have delivered multiple training sessions for their teams as a result!